5/12 Clarke Street, Sunshine, VIC 3020

Supported Independent Living Services in Melbourne

A home is not just a place to sleep. It’s where you feel safe, where you set your routines, where you get to be yourself. At My Core Support, we believe all NDIS participants deserve to live in a home where they are truly supported not just in their daily tasks, but in who they are.
Our Supported Independent Living (SIL) services are built around you. Whether you’re moving into a shared home for the first time, or you’ve been in SIL for years and are looking for a provider who actually listens we’re here. Our team is multicultural, multilingual, and genuinely passionate about making a difference in people’s lives across Melbourne and the western suburbs.

Want to find out if SIL is right for you? Give us a call on +61 3 9087 2100, we’re happy to have a conversation, no pressure.

What Is Supported Independent Living (SIL)?

SIL is an NDIS funding category that pays for the support workers who help you manage your daily life things like personal care, cooking, cleaning, and getting to where you need to go. It’s usually set up for people living in shared accommodation, although it can apply in other living arrangements too. It’s worth knowing that SIL funding covers your support, not your rent or housing costs. Those are handled separately through Specialist Disability Accommodation (SDA) if you’re eligible, or through a private rental or other arrangement. If you’re not sure how that all fits together, don’t worry that’s exactly the kind of thing we help people sort out.

What Support Does My Core Support Provide Under SIL?

Our support workers are there for the big things and the everyday things. Depending on what your NDIS plan includes and what you actually need, we can help with:

Personal care - showering, grooming, dressing, hygiene

Preparing meals and cooking together

Keeping the home clean and laundry done

Managing medications and prompting routines

Getting out and about community access and social activities

Overnight support and active overnight assistance where needed

Building skills to help you do more on your own over time

Help with transport to appointments, activities, and errands

Emotional support - someone in your corner, day to day

We work around your schedule and your preferences not the other way around. If something isn’t working, we talk about it and adjust.

Is SIL the Right Fit for You?

SIL is generally for NDIS participants who need a significant amount of support with daily living and who are living or planning to live in a shared or supported accommodation setting. You’ll usually need SIL funding included in your NDIS plan, which involves an assessment of your support needs. If you’re not sure whether you qualify, or if your current plan doesn’t include SIL and you think it should, talk to us. We work with lots of participants and their families who are navigating the NDIS for the first time, and we’re used to helping people understand their options.

Does SIL Cover Rent?

SIL funding covers your support, not your rent or housing costs. Those are handled separately – through SDA if you’re eligible, or through a private rental. We help people sort out how it all fits together.

Multilingual Support

Our team comes from diverse backgrounds and speaks multiple languages. For many of the families we work with, having a support worker who genuinely understands their cultural background makes all the difference.

Already Have a Home?

SIL support isn’t only for purpose-built disability housing. If you’re already living somewhere suitable and need day-to-day support, we can come to you

Why Families Choose My Core Support for SIL in Melbourne

There are a lot of NDIS providers out there. Here’s what we hear from participants and their families about why they chose us and why they stay.

We understand your culture

My Core Support was built on the belief that great care has to be culturally aware care. Our team comes from diverse backgrounds and speaks multiple languages. For many of the families we work with, having a support worker who shares or genuinely understands their cultural background makes all the difference. It’s not just about communication. It’s about dignity.

Our staff are qualified and they actually care

Every support worker at My Core Support holds the right qualifications First Aid, Working with Children checks, and all the relevant disability support certifications. But more than that, we hire people who genuinely want to be there. You can tell the difference between someone going through the motions and someone who really gives a damn about the person they’re supporting.

We’re a registered NDIS provider

My Core Support is fully registered with the NDIS Quality and Safeguards Commission. If your plan is NDIS-managed, you need a registered provider for SIL and that’s exactly what we are. It also means we’re held to a high standard, and we think that’s a good thing.

Your goals drive everything

We don’t hand you a standard package and call it done. Before we start, we sit down with you, your family, and your support coordinator to understand what you’re actually working towards. Then we build your support around that and we keep checking in to make sure it’s still on track.

Familiar faces, consistent support

One of the things that matters most in a SIL environment is continuity. Constantly meeting new support workers is unsettling we get that. We work hard to keep your team consistent, and when something does change, we handle it carefully so you’re not left in the dark.

Where We Provide SIL Services Across Melbourne

We’re based in Sunshine and know Melbourne’s western suburbs well but our SIL
services reach across the broader metropolitan area. We currently support
participants across:

Sunshine and the City of Brimbank
Footscray and Maribyrnong
St Albans, Deer Park, and Hoppers Crossing
Werribee and Wyndham
Melton and Caroline Springs
Melbourne CBD and inner suburbs
Greater Metropolitan Melbourne

Not on this list? Get in touch anyway we may still be able to help, or point you in the
right direction.

Want Reliable & Compassionate NDIS Support Services?

How to Get Started with SIL at My Core Support

We know the NDIS can feel overwhelming. We try to make the process as simple as possible from your end. Here’s what it typically looks like:

Have a chat with us

Call or email and tell us a bit about your situation. We’ll listen, answer your questions, and help you figure out if SIL is the right path for you.

We get to know you

If SIL looks like the right fit, we’ll do a proper needs assessment with you, your family, and your support coordinator. This shapes everything that comes after.

We sort the paperwork

We prepare the SIL quote that the NDIA requires covering your support model, staffing, and funding. We handle the detail so you don’t have to.

Finding the right home and housemates

If you’re moving into a shared home, we take matching seriously. We look at lifestyle, communication styles, cultural background, and personal interests not just what’s available.

Support begins

Once everything’s in place, your support team is introduced and your schedule kicks off. We review things regularly and stay in close contact to make sure it’s working.

What Our Clients Say Across Melbourne

Common Questions About SIL in Melbourne

Does SIL funding pay for my rent?

No SIL covers your support workers, not your housing costs. Rent or accommodation might be funded through SDA if you’re eligible, or through a private arrangement. We can help you understand how it all fits together.

What happens if my needs change?

We review your support regularly. If your situation changes whether that’s a health
change, a new goal, or something in your life shifting we work with your plan
manager and the NDIA to adjust things accordingly.

Is My Core Support registered with the NDIS?

Yes. We’re fully registered with the NDIS Quality and Safeguards Commission. If your plan is NDIS-managed, you’ll need a registered provider and we are one.

Can I have a say in who I live with?

Absolutely. We can’t guarantee specific housemates, but we take compatibility
seriously. We look at personality, lifestyle, culture, and communication preferences
when we’re matching people it matters to us that you feel comfortable at home

I already have a home. Can I still get SIL support?

Yes. SIL support isn’t only for purpose-built disability housing. If you’re already living
somewhere suitable and need day-to-day support, we can come to you.

What’s the difference between SIL and Support Coordination?

SIL is the hands-on, daily support the people who help you in your home every day. Support Coordination is a separate funding category where someone helps you navigate your NDIS plan and connect with providers like us. The two work together, but they’re different things.

Let’s Talk About Yours SIL Options

If you’re looking for a SIL provider in Melbourne who will really take the time to understand you, your needs, your background, your goals – we’d love to hear from you. There’s no obligation. Just a conversation.

Phone

+61 3 9087 2100
Call our friendly team

Email

admin@mycoresupport.com.au
We reply within 24 hours

Office Address

5/12 Clarke Street, Sunshine, VIC 3020
Visit our headquarters

Send us a Message

We get back to everyone within one business day.

Other NDIS Services
We Offer Across Melbourne

Accommodation & Tenancy Support

Daily Tasks & Shared Living

Personal Activities Support

High Intensity Personal Care

Community Participation

Development of Life Skills

Travel & Transport Support

Life Stage & Transition Support

Ready to Start Your NDIS Journey?

Our team is ready to assist you with compassionate, professional support

Connecting Cultures, Caring Communities. We provide comprehensive NDIS support services across Melbourne with compassion and professionalism.

My Core Support acknowledges the traditional owners of the lands we work on and pays respects to their Elders past and present.

Our Services

Quick Links

Contact Us

5/12 Clarke Street, Sunshine, VIC 3020

+61 3 9087 2100

admin@mycoresupport.com.au

Business Hours

Monday – Friday: 9:00 AM – 5:00 PM

After-hours support available for emergencies

My Core Support

My Core Support

Supported Independent Living Services in Melbourne

What Is Supported Independent Living (SIL)?