5/12 Clarke Street, Sunshine, VIC 3020

High Intensity & Complex Supports

Some participants need more than everyday assistance, they need specialised, high level care delivered by trained professionals. My Core Support provides expert, compassionate care for participants with complex health and personal needs, making sure safety, dignity and quality of life are there at every step.

What This Support Is About

High Intensity & Complex Supports are designed for participants who need a greater level of skill, training and clinical oversight than standard personal care. This may include support for complex medical conditions, high risk health needs or specialised daily care routines. Our support workers and nursing staff hold the necessary qualifications, certifications and experience to safely manage these needs, giving you and your family peace of mind that care is always in capable hands.

At My Core Support, we take a client centred approach to complex care, working closely with participants, families and allied health professionals to deliver support that’s safe, consistent and tailored to individual health requirements.

Need specialised care you can trust? Contact My Core Support today or call us on +61 3 9087 2100.

What We Provide

High intensity daily personal activities: Delivered by support workers with additional qualifications and training, this includes complex personal care tasks for participants with high support needs, such as those with severe physical, sensory or cognitive disabilities.

Community nursing care: Professional nursing support for participants requiring clinical care, including medication management, wound care, tracheostomy care, PEG feeding and other specialised health related tasks.

Our team works to the highest standards of care, making sure every participant receives support that’s not only clinically sound but also delivered with genuine compassion and respect.

Not sure if you qualify for High Intensity Supports? Get in touch with our team to discuss your NDIS plan and support needs.

Frequently Asked Questions

Core Supports cover everyday assistance like personal care and household tasks, while High Intensity & Complex Supports are for participants who need specialised care due to complex medical or health related needs, delivered by staff with additional training and qualifications.
Our support workers and nursing staff hold relevant clinical training and certifications, including specialised competencies for tasks such as tracheostomy care, PEG feeding, catheter care and medication administration, in line with NDIS Commission requirements.
Yes, High Intensity & Complex Supports are typically funded under Core Supports or Capacity Building categories in your NDIS plan, depending on your assessed needs. Our team can help you understand what’s included in your current plan.
Yes, our community nursing services are delivered in your home or place of residence, so you can receive clinical care in a familiar, comfortable environment.

Simply contact our team by phone, email or through our website. We’ll discuss your specific needs, review your NDIS plan and match you with appropriately qualified support workers or nursing staff.

Your health and safety matter to us. Contact My Core Support or call +61 3 9087 2100 to arrange complex care support today.

Ready to Start Your NDIS Journey?

Our team is ready to assist you with compassionate, professional support
Connecting Cultures, Caring Communities. We provide comprehensive NDIS support services across Melbourne with compassion and professionalism.

My Core Support acknowledges the traditional owners of the lands we work on and pays respects to their Elders past and present.

Contact Us

5/12 Clarke Street, Sunshine, VIC 3020

Business Hours
Monday – Friday: 9:00 AM – 5:00 PM
After-hours support available for emergencies

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